International Research Symposium in Valencia
Last week, the 17th International Research Symposium on Service Excellence in Management (QUIS17) took place in Valencia, Spain. As part of the doctoral consortium and the subsequent conference, Jana Grothaus and Karen Wesely presented their current research projects regarding high-risk services as well as district heating services. After numerous digital conferences, the participation finally allowed for a personal exchange and numerous opportunities to network with international colleagues. Thank you for the exciting discussions and the excellent conference program!